Our warehouse will be closed until at least April 13, and possibly longer, due to the closure in NYS of non-essential businesses. I know! Can you believe that our beds and toys are considered non-essential? In all seriousness, where-ever you are, please stay home and stay healthy and enjoy the extra time with your furbabies. We have large shipments arriving shortly (yeah, that’s a whole thing we need to figure out), and will be well stocked with all styles when we are able to open. If you’d like to support our business, you can make a purchase which will ship as soon as we are allowed to open our warehouse. Or just come back when things are better. Live, Love, Help When You Can!!!
Our warehouse will be closed until at least April 13, and possibly longer, due to the closure in NYS of non-essential businesses. If you’d like to support our business, you can make a purchase which will ship as soon as we are allowed to open our warehouse. Or just come back when things are better. Live, Love, Help When You Can!!!
We accept Visa, MasterCard and Discover and purchase must be made prior to shipping.
Orders are shipped F.O.B. (Kingston, NY), usually by UPS. Unless otherwise indicated or agreed, orders are shipped within 1 week. Out of stock items will be put on backorder, unless the customer requests otherwise. We are not responsible for any shipping delays caused by the carrier. We are not responsible for shortages when shipments are sent to a third party other than the Customer.
All pricing and timing on special orders will be separately negotiated and terms agreed to by both parties. Special orders cannot be cancelled or returned.
Customer is responsible for inspecting the merchandise upon receipt. Claims for shortages and/or defective merchandise must be made within 7 days of receipt. Returns are accepted with prior approval only, and must be made within 7 days of receipt of the shipment. On flawed items, we will pay return freight charges and replace the items or credit your account. We will not accept any worn or damaged items. Please keep damaged packaging for 48 hours to help us process insurance claims on shipping damage.
Distinctly Himalayan Imports retains the copyright on all photography found on our website and our printed materials. Use of these images is expressly forbidden without permission. Contact us for use of these photographs.
Due to the handmade nature of our items, please allow for some variation in color and texture from the images shown. Distinctly Himalayan Imports cannot guarantee variances in size, construction and color of items. Prices are subject to change without notice. All merchandise will be shipped at the prices in effect at the time of shipping. Distinctly Himalayan reserves the right, at its sole discretion, to change or discontinue items. All orders are subject to availability. Customers will be held accountable for all costs associated with collection of past due funds, including attorneys fees.
If you should have any questions about our Wholesale Terms and Conditions, please call us at 1-845-876-6331, or send an e-mail to email@example.com.